Archive for the 'communication' Category

my deadline is your deadline

Sunday, November 21st, 2010

Curious about Communication | Email Helpers

Business-Communication-Safety-Pin

Sometimes something as simple as a safety pin saves the day.
I’ve learned a new email technique that gets people to respond to me much quicker.

I include a deadline in my email.

I have moaned and groaned about people taking a long time to respond to my emails.
Now, I don’t make them guess.
I tell them when I need an answer.

It’s amazing how well it works.
People feel obligated to respond or at least to say “I don’t know yet.”
Which to me, is better than no answer at all.

your very own virtual clothespin

Saturday, November 20th, 2010

Curious about Communication | Voicemail Reminders

Business-Communication-Reminder

My mom used to keep a clothespin in the car.
She’d put it on her keys when she turned the headlights on.
This was back before the newfangled smartie cars we have today.
When she got out of the car, she’d see clothespin on her keys and turn off the lights.
Pretty important on those freezing cold Idaho winter mornings.
Moms are so smart!

When we’re driving, we’ve got so much that takes up our attention.
I know, dear readers, that you wouldn’t even think of talking on the phone while driving.
But, let’s say you do answer the phone.
It’s a business call.
You have a great conversation, you agree to a meeting or perhaps agree to send over information after the call.
How do you remember to do this when your hands are on the steering wheel?
(Because, dear readers, I know that you would never EVER type while driving).

Here’s your clothespin:
At the end of the call, ask the other person for help:

“Hi Joe Colleague,
Yes, I do think we should do a conference call with the Tokyo team about our widget.
Hey, are you in front of your computer?
Would you send me a quick email to remind me that we’re doing that conference call
?”

Of course they will!  And you would do the same for them.

Tie a string around your finger three times a day

Friday, November 19th, 2010

Curious about Communication | Voicemail Messages

Business-Communication-Thread

It’s not practical to tie a string around your finger for every day for the rest of your life, just to remember to check your voicemail.

I was at a networking event and someone mentioned an App, a free one at that, which would help solve my problem. I signed up that same afternoon and have been over the moon about it.
The software: YouMail.
There are many other companies who offer a service of “visual voicemail”, so just pick one and sign up!

How YouMail works:
When a call comes in, it forwards to a YouMail inbox on my iPhone.
But really, that’s just one more place I would have to look to check messages.
I already have enough places to check.

No, the brilliant thing is that it sends you an email.
It gives the name of the caller, the number and at the bottom, there is a WAV file where I can listen to the message.

ALL in my email inbox.

For me, my email program is my headquarters.
It functions as my “to do” list and is synced with my address book and calendar.
I check my email the most and I use it the most.
How amazing to now have my voicemail messages in there too!
Those messages are now completely visible to me, better than any string around my finger.

I’m sure this service has been around for awhile, but I literally didn’t know it existed.
When I have told other people, they were amazed by it too.

One more cool benefit:  I have a business line from another area code that I really really really never remember to check.  I forwarded that too and now never miss a call.